Returns & Exchanges

At My Vet, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all fashion items in original condition. Our streamlined process ensures that updating your wardrobe is as stress-free as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging with all tags attached to ensure they are protected during transit.

3

Affix Shipping Label

Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Drop off your package at any authorized courier location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing